Terms of Service

Effective Date: November 12, 2026

Welcome to COZY CHEF KIT. These Terms of Service govern your access to and use of our website, online shopping facilities, products, and related customer support services.

Our online store offers selected household products designed to support everyday convenience and organization, including bathroom safety grab bars, bathroom stools, and laundry mesh bags.

We aim to provide a convenient shopping environment where customers can explore product information, place orders, and receive assistance throughout their purchasing experience.

These Terms form the general agreement between you and F.A.L., LLC, operating as COZY CHEF KIT.

Website: https://www.cozychefkit.world

1. Acceptance of Terms

By accessing our website, browsing our product listings, or completing an order, you acknowledge that you have read and agree to these Terms of Service, together with the applicable policies published on our website.

These policies may include:

• Return and Refund Policy.

• Privacy Policy.

• Shipping Policy.

• Other notices and policies applicable to particular services.

If you do not agree to these Terms, please discontinue use of the website.

These Terms do not override any mandatory rights or protections provided under applicable consumer protection laws.

2. Business Information

The website is operated by:

Legal Company Name: F.A.L., LLC
Trading Name: COZY CHEF KIT
Contact Person: Daniel Alvarez
Business Address: 14550 W Black Creek Dr, Crystal River, FL 34429, United States
Customer Support: [email protected]

All references to "COZY CHEF KIT," "we," "our," or "us" refer to F.A.L., LLC unless otherwise specified.

3. Eligibility and Account Responsibility

You must have the legal capacity to enter into a binding purchase agreement to place an order through our website.

If you use an account, you are responsible for maintaining the confidentiality of your login information and ensuring that the information associated with the account remains accurate.

You agree to notify us if you become aware of unauthorized access or suspicious activity involving your account.

You must not use our website to engage in unlawful conduct, fraudulent purchases, unauthorized access, or activities that interfere with the operation of our services.

4. Product Information and Descriptions

We make reasonable efforts to present our products accurately and provide useful information to assist customers with purchasing decisions.

Our product categories may include:

Bathroom Safety Grab Bars

These products are intended to provide additional support in bathroom environments, subject to the product's design, installation requirements, and stated specifications.

Customers should review the mounting method, installation instructions, materials, and any stated load limitations before purchasing.

Bathroom Stools

Bathroom stools may provide seating convenience for suitable bathroom and household environments.

Customers should review the product dimensions, material details, assembly requirements, and available product specifications before selecting an item.

Laundry Mesh Bags

Laundry mesh bags are designed to help organize and separate suitable garments or other laundry items during washing and storage.

Customers should review product dimensions, zipper details, material information, and any care instructions supplied with the product.

Photographs and descriptions are intended to represent products as accurately as reasonably possible. Minor differences in appearance may occur due to lighting, photography, or screen settings.

Where product specifications are provided, customers should rely on the stated measurements and details rather than estimating dimensions from photographs.

5. Important Product Safety Information

Some of our products are intended for use in environments where stability and proper handling are important.

Customers should follow the product-specific instructions and warnings supplied with their purchase.

In particular:

Bathroom Safety Grab Bars

• Follow the manufacturer's installation instructions.

• Confirm that the mounting surface and fixing method are suitable.

• Use appropriate hardware for the specific wall structure.

• Inspect mounting components periodically.

• Do not rely on a grab bar as a substitute for professional accessibility or safety equipment unless its specifications support that use.

• Do not exceed any stated load or usage limitations.

A grab bar that has not been properly installed may fail to provide the intended support.

Bathroom Stools

• Assemble the stool according to its instructions.

• Place it on an appropriate, stable surface.

• Follow any stated weight limitations.

• Do not use a visibly damaged or unstable stool.

• Keep the product away from unsuitable surfaces or conditions that may affect stability.

Laundry Mesh Bags

• Follow the care instructions and any applicable washing temperature recommendations.

• Avoid exceeding the intended capacity of the bag.

• Check zippers and seams periodically.

• Do not use a damaged bag where continued use could cause further damage to clothing or other items.

Product descriptions should not be interpreted as medical advice, professional installation advice, or a guarantee of suitability for every individual or environment.

6. Product Availability

Products displayed on our website are subject to inventory availability.

Stock levels may change due to demand, supplier arrangements, inventory adjustments, or other business circumstances.

If an item becomes unavailable after an order is placed, we will make reasonable efforts to contact the customer and explain the available options.

We will not substitute a materially different product without appropriate customer agreement.

Where an order cannot be fulfilled, we will arrange an appropriate cancellation or refund in accordance with applicable law.

7. Pricing and Currency

Unless otherwise stated, all prices displayed on our website are expressed in United States dollars (USD).

Prices may change periodically due to promotions, supplier costs, inventory considerations, or other legitimate commercial reasons.

The applicable purchase price will generally be the price displayed at checkout when the customer submits the order.

Any applicable taxes and shipping fees will be displayed or calculated as required before order completion.

Our standard shipping arrangement is:

• Orders of $10.00 or more: Free standard shipping.

• Orders below $10.00: $5.99 standard shipping fee.

If an obvious pricing error occurs, we reserve the right to investigate and take appropriate action consistent with applicable law. If an order cannot be honored at the displayed price, we will notify the customer and provide an opportunity to cancel and receive an applicable refund.

8. Orders and Order Acceptance

Submitting an order through our website constitutes an offer to purchase the selected products.

An automated confirmation email indicates that we have received the order. It does not necessarily mean that the order has completed every verification or fulfilment stage.

We may review orders for legitimate reasons, including:

• Payment authorization problems.

• Incomplete or inaccurate delivery information.

• Suspected fraudulent transactions.

• Inventory discrepancies.

• Genuine product pricing errors.

• Legal or regulatory restrictions.

If we cannot fulfil an order, we will make reasonable efforts to notify the customer and provide an appropriate resolution.

No provision in this section permits us to retain payment for merchandise that we are legally required to refund.

9. Payment Terms

Customers must submit payment using an available payment method offered during checkout.

By providing payment details, you confirm that you are authorized to use the selected payment method.

Payment transactions may be processed by independent third-party payment providers.

Orders may remain pending until payment authorization is completed.

We do not guarantee the uninterrupted availability of external payment systems, although we will take reasonable steps to assist customers experiencing checkout problems.

10. Shipping and Delivery

We aim to prepare and dispatch purchases within the time communicated during checkout or in relevant order notices.

Where no shipment period is clearly stated, applicable federal rules generally require sellers to have a reasonable basis to expect shipment within 30 days.

If we cannot meet the applicable shipment deadline, we will provide the required delay notice and the opportunity to consent to the delay or cancel the order for a prompt refund, as required by federal law.

Our shipping charges are:

• Free standard shipping on orders of $10.00 or more.

• $5.99 standard shipping on orders below $10.00.

Further information is available in our Shipping Policy.

11. Returns, Refunds, and Exchanges

Our Return and Refund Policy explains the voluntary 30-day return arrangement and procedures for damaged, defective, or incorrect items.

Customers should contact us before sending any product back.

Nothing in our return procedures limits any rights available under applicable federal or state law.

Where a product does not conform to an applicable express warranty or other legal obligation, available remedies will be determined according to the relevant law and circumstances.

12. Intellectual Property

The original materials published on our website are owned by or licensed to COZY CHEF KIT or their respective rights holders.

These materials may include:

• Brand names and logos.

• Website text and product descriptions.

• Graphics and visual content.

• Original photographs and promotional materials.

• Website layout and design.

• Other protected creative content.

You may access and view these materials for personal, non-commercial shopping purposes.

Without appropriate authorization, you must not reproduce, distribute, commercially exploit, or modify protected materials except where permitted by applicable law.

Purchasing a product does not transfer ownership of the intellectual property associated with that product or our website.

13. Customer Reviews and Submissions

Customers may provide reviews, suggestions, questions, or feedback through available website features or customer service channels.

By submitting content, you confirm that you have the right to provide it and that it does not violate another person's rights or applicable law.

You must not submit fraudulent, defamatory, threatening, misleading, or otherwise unlawful content.

Where you submit suggestions or general feedback, you grant us permission to use those suggestions for legitimate business improvement purposes.

Personal information contained in customer submissions will be handled in accordance with our Privacy Policy.

14. Third-Party Services

Our website may rely on external services for:

• Payment processing.

• Website hosting.

• Shipping and delivery.

• Analytics.

• Customer communication.

• Technical support.

These services may operate independently and may have separate terms and privacy policies.

We are not responsible for independent third-party operations to the extent permitted by applicable law.

However, our use of third-party providers does not eliminate our own legal responsibilities concerning products, orders, or customer transactions.

15. Website Availability

We aim to keep our website available and functional.

Temporary interruptions may occur because of maintenance, technical updates, hosting issues, network failures, or circumstances beyond our reasonable control.

We may modify or suspend website features when reasonably necessary to maintain security, improve functionality, or meet legal obligations.

We will not use this provision to avoid obligations relating to purchases that have already been accepted.

16. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for losses caused solely by:

• Improper product installation.

• Failure to follow supplied safety instructions.

• Unauthorized product modifications.

• Misuse contrary to the stated product purpose.

• Incorrect delivery information supplied by the customer.

• Unauthorized use of customer accounts.

• Independent technical failures outside our reasonable control.

Nothing in these Terms excludes liability for fraud, intentional misconduct, or any other liability that cannot lawfully be excluded or limited.

In particular, nothing in these Terms limits any non-waivable rights or remedies available under applicable consumer protection laws.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses and reasonable expenses arising directly from your unlawful use of our website, your infringement of third-party rights, or your material violation of these Terms.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct, negligence where liability cannot be excluded, or other non-waivable legal obligations.

18. Force Majeure

We will not be considered in breach of these Terms solely because an event beyond our reasonable control prevents or delays performance.

Such circumstances may include severe weather, natural disasters, fires, transportation disruptions, government restrictions, public emergencies, labor disputes, or major infrastructure interruptions.

We will make reasonable efforts to address the situation and communicate relevant information to affected customers.

This provision does not remove any mandatory refund or consumer protection obligations.

19. Privacy

Your use of our website may involve the collection and processing of personal information.

Our Privacy Policy explains how we handle customer information and what choices may be available to you.

By providing information through our website, you acknowledge that it may be processed for legitimate business purposes as described in that policy and permitted by applicable law.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles to the extent legally appropriate.

Disputes arising under these Terms may be brought before courts of competent jurisdiction in Florida, subject to applicable consumer protection requirements and mandatory jurisdictional rules.

Nothing in this section deprives customers of protections that cannot lawfully be waived.

21. Changes to These Terms

We may update these Terms when necessary to reflect changes in our products, website features, business operations, or applicable legal requirements.

The latest version will be published on our website with the updated effective date.

Changes will not retroactively eliminate rights or obligations that have already arisen.

22. Contact Information

If you have questions about these Terms, an order, or our online services, please contact:

Company: F.A.L., LLC
Store Name: COZY CHEF KIT
Contact Person: Daniel Alvarez
Email: [email protected]
Address: 14550 W Black Creek Dr, Crystal River, FL 34429, United States
Website: https://www.cozychefkit.world

Thank you for choosing COZY CHEF KIT. We appreciate your business and are committed to providing a dependable and convenient shopping experience.